Valued customers: we are upgrading our fulfillment center to provide much more efficient shipping options for our customers (and the ability to exclude the incompetent USPS carrier). Therefore, any orders placed between Sep 14-28th will experience delays in shipment and are estimated to ship out by Sep 30th. All domestic orders placed in this time frame will be given free shipping due to the inconvenience. Thank you for your patience while we improve our company for you!

Contact Us

For any questions regarding your order, such as address errors, shipping questions, exchanges or returns, please see our return/exchange policy page  or email your order number and concerns to:

For questions regarding marketing or networking opportunities or to inquire about our social media promotional program, please email:

For general questions about Vakandi, product feedback or new product suggestions or any other questions or concerns, please email:

We respond to all emails sent between 9am and 5pm on the same business day and any sent after 5pm, the next business day. 

Thank you.