• Our products ship out of Nashville, TN via USPS First Class Package mail (1-3 days) when selecting our Standard Shipping rate of $9.99
• This means your order will ship out same or next day, depending on what time of day your order was placed and volume of orders pending before yours.
• Once your package has shipped, it usually arrives within 1-3 business days, depending on your location in relation to our fulfillment center.
• You will receive tracking information to the email you provide upon ordering.
• If your package does not arrive on time or you experience a delay, please contact us at firstname.lastname@example.org and we will look into your order for you and help resolve the issue.
• In the event that your items were “lost in transit,” Vakandi Apparel is not held responsible for the replacement of these items as the error occurred under USPS. However, we do everything in our ability to either help you get USPS to reimburse lost packages up to $100 or replace lost items.
• Our biggest priority is that our customers receive their items in a timely manner and are happy with them once they arrive. Rush Delivery:
• You may select Priority Mail for $20 at checkout to receive your item in 1-2 business days.
• For fastest shipping, you may select Priority Mail Express for $50 for overnight delivery
• If you are placing an international order, please reach out to us first at email@example.com . Due to COVID19 delays, we may recommend specific carriers to your country. FedEx has generally had efficient delivery times recently.
• International orders can take 4-6 weeks to arrive, depending on location and carrier.
• You will receive tracking information to the email you provided at checkout.
• If you experience delays or a hiatus in tracking availability while your items are being transported overseas, this is normal.
• In the event that your package is lost in transit, we will do everything in our ability to help you locate your package or receive reimbursement for lost items.