Free exchanges can be made under the following conditions:
- Items must be returned within 15 days of order delivery date.
- Must be unwashed, unworn and have all original tags attached.
- All clearance items are final sale - no returns or exchanges. If you purchase under a sale, please see sale terms and conditions.
Refunds are permitted for non-sale items as long as order exceeds $50 and all item(s) pass return conditions listed above. Refunds are subject to a $7 prepaid return label fee for your convenience and faster processing time.
Once items are received back at the fulfillment center and pass return condition inspection, your refund, store credit or exchange will be processed.
Please visit our convenient Customer Return/Exchange Portal to submit your return/exchange request.
Please let us know if you have any additional questions by emailing firstname.lastname@example.org